Terms and Conditions
Last Updated: June 6, 2026
Welcome to 24Seven Escapes. These Terms and Conditions (“Terms”) govern the
relationship between 24Seven Escapes (“the Agency,” “we,” “us,” or “our”) and the
person booking travel services (“Client,” “you,” or “your”). By booking with us, you agree
to be bound by these Terms.
1. Agency Role & Third-Party Suppliers
24Seven Escapes acts solely as a booking agent for third-party suppliers (e.g.,
airlines, hotels, tour operators, cruise lines, and car rental agencies).
Independent Entities: We do not own or manage these suppliers.
Supplier Terms: All bookings are subject to the specific terms and conditions of
the respective supplier. It is your responsibility to review them.
Liability: We are not responsible for the acts, errors, omissions, or negligence of
any third-party supplier.
2. Bookings and Payments
Deposits: A non-refundable deposit is required at the time of booking to secure
your reservation.
Final Payment: Full payment must be received by the date specified in your
itinerary. Failure to pay by the deadline may result in automatic cancellation and
loss of deposit.
Pricing: Prices are subject to change due to currency fluctuations, fuel
surcharges, or government-imposed taxes until full payment is received.
3. Cancellations and Refunds
Agency Fees: 24Seven Escapes reserves the right to charge a professional
service fee for cancellations or significant changes to a booking.
Supplier Fees: Most travel bookings are highly restrictive. Cancellations are
subject to the penalties dictated by the airline, hotel, or tour operator, which may
include 100% non-refundable status.
Refund Process: Refunds, if applicable, can take 60–90 days to process
depending on the supplier.
4. Travel Documentation
It is the Client’s sole responsibility to ensure they possess valid travel documents,
including:
Passports: Must generally be valid for at least 6 months beyond your return
date.
Visas: You are responsible for obtaining all necessary visas or transit permits.
Health: You must comply with all health requirements (vaccinations, tests) for
your destination.
5. Travel Insurance
Important Notice: 24Seven Escapes strongly recommends the purchase of
comprehensive travel insurance. This should cover trip cancellation, medical
emergencies, evacuation, and loss of luggage. If you choose to decline insurance, you
acknowledge that you are responsible for any financial losses incurred.
6. Force Majeure
24Seven Escapes shall not be liable for any loss, damage, or delay due to causes
beyond our control, including but not limited to:
Acts of God (natural disasters, storms)
War, terrorism, or civil unrest
Pandemics or government-mandated travel restrictions
Labor strikes or airport closures
7. Limitation of Liability
To the maximum extent permitted by law, 24Seven Escapes’ total liability for any claim
arising out of these Terms shall not exceed the total amount of professional fees paid by
the Client to the Agency for the specific booking in question.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the
[Insert State/Province/Country]. Any disputes shall be resolved in the courts of [Insert
City/County].
9. Acceptance
By paying a deposit or clicking "Accept" on your digital itinerary, you certify that you
have read, understood, and agreed to these Terms and Conditions on behalf of yourself
and all travelers in your party.
Contact Information:
24Seven Escapes
Email: info@24sevenescapes.com
Website: www.24sevenescapes.com
